Andreu World Privacy Statement
Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. We have created this Privacy Statement to demonstrate our firm commitment to the individual’s right to data protection and privacy. This Privacy Statement outlines how we handle information that can be used to directly or indirectly identify an individual (“Personal Data”).
A. GENERAL INFORMATION
When does this Privacy Statement apply? This Privacy Statement applies to Personal Data that you provide to ANDREU WORLD or which is derived from the Personal Data as outlined below. The use of and any information that is gathered by cookies or other web tracking technologies is subject to the disclosures.
Data Controller.The data controller of www.andreuworld.com is ANDREU WORLD, SA, Urbanización Olimar, C/ Los Sauces, 7, 46370 Chiva (Valencia). Where a registration form is presented on this website, the data controller may vary depending on the actual offering or the purpose of the data collection but it is in any case displayed on the individual registration form’s privacy statement. For any clarification regarding this treatment of the data, you can contact our data protection officer of the ANDREU WORLD Group at the email address [email protected] .
What does ANDREU WORLD do with my Personal Data? ANDREU WORLD will process the Personal Data provided hereunder only as set out in this Privacy Statement. Further information can be found in Sections B. and C. below. Where the processing of your Personal Data is based on a statutory permission, you can find information on which Personal Data ANDREU WORLD is processing or using for which purposes in Section B below. Where consent for the processing of your Personal Data is required you can find further information in Section C. below.
Duration of processing of Personal Data. Where ANDREU WORLD is processing and using your Personal Data as permitted by law (see B. below) or under your consent (see C. below), ANDREU WORLD will store your Personal Data (i) only for as long as is required to fulfil the purposes set out below or (ii) until you object to ANDREU WORLD’s use of your Personal Data (where ANDREU WORLD has a legitimate interest in using your Personal Data), or (iii) until you withdraw your consent (where you consented to ANDREU WORLD using your Personal Data). However, where ANDREU WORLD is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for ANDREU WORLD to assert or defend against legal claims, ANDREU WORLD will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
Why am I required to provide Personal Data? As a general principle, your granting of any consent and your provision of any Personal Data hereunder is entirely voluntary; there are generally no detrimental effects on you if you choose not to consent or to provide Personal Data. However, there are circumstances in which ANDREU WORLD cannot take action without certain Personal Data, for example because this Personal Data is required to process your orders or provide you with access to a web offering or newsletter. In these cases, it will unfortunately not be possible for ANDREU WORLD to provide you with what you request without the relevant Personal Data.
Where will my Personal Data be processed? As part of a global group of companies, ANDREU WORLD has affiliates and third-party service providers within as well as outside of the European Economic Area (the “EEA”). As a consequence, whenever ANDREU WORLD is using or otherwise processing your Personal Data for the purposes set out in this Privacy Statement, ANDREU WORLD may transfer your Personal Data to countries outside of the EEA including to such countries in which a statutory level of data protection applies that is not comparable to the level of data protection within the EEA. Whenever such transfer occurs, it is based on the Standard Contractual Clauses (according to EU Commission Decision 87/2010/EC or any future replacement) in order to contractually provide that your Personal Data is subject to a level of data protection that applies within the EEA.
Data subjects’ rights. You can request from ANDREU WORLD at any time information about which Personal Data ANDREU WORLD processes about you and the correction or deletion of such Personal Data. Please note, however, that ANDREU WORLD can delete your Personal Data only if there is no statutory obligation or prevailing right of ANDREU WORLD to retain it. Kindly note that if you request that ANDREU WORLD delete your Personal Data, you will not be able to continue to use any ANDREU WORLD service that requires ANDREU WORLD’s use of your Personal Data.
If ANDREU WORLD uses your Personal Data based on your consent or to perform a contract with you, you may further request from ANDREU WORLD a copy of the Personal Data that you have provided to ANDREU WORLD. In this case, please contact the email address below and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or another recipient. ANDREU WORLD will carefully consider your request and discuss with you how it can best fulfill it.
Furthermore, you can request from ANDREU WORLD that ANDREU WORLD restricts your Personal Data from any further processing in any of the following events: (i) you state that the Personal Data ANDREU WORLD has about you is incorrect, (but only for as long as ANDREU WORLD requires to check the accuracy of the relevant Personal Data), (ii) there is no legal basis for ANDREU WORLD processing your Personal Data and you demand that ANDREU WORLD restricts your Personal Data from further processing, (iii) ANDREU WORLD no longer requires your Personal Data but you claim that you require ANDREU WORLD to retain such data in order to claim or exercise legal rights or to defend against third party claims or (iv) in case you object to the processing of your Personal Data by ANDREU WORLD (based on ANDREU WORLD’s legitimate interest as further set out in B. below) for as long as it is required to review as to whether ANDREU WORLD has a prevailing interest or legal obligation in processing your Personal Data.
Please direct any such request to [email protected]
Right to lodge a complaint. If you believe that ANDREU WORLD is not processing your Personal Data in accordance with the requirements set out herein or applicable EEA data protection laws, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of the country or state in which ANDREU WORLD has its registered seat.
Links to other websites. This website may contain links to foreign (meaning non-ANDREU WORLD Group companies) websites. ANDREU WORLD is not responsible for the privacy practices or the content of websites outside the ANDREU WORLD Group of companies. Therefore, we recommend that you carefully read the privacy statements of such foreign sites.
B. WHERE ANDREU WORLD USES MY PERSONAL DATA BASED ON THE LAW
In the following cases, ANDREU WORLD is permitted to process your Personal Data under the applicable data protection law.
Providing the requested goods or services. . If you order goods or services from ANDREU WORLD, ANDREU WORLD will use the Personal Data that you enter into the order or registration form (usually (a subset of) your name, (email) address, telephone number, company name and address, your job title and role. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information and to process or provide customer feedback and support. In this Privacy Statement, “goods and services” includes (access to) ANDREU WORLD’s, offerings, contests, sweepstakes, other content, non-marketing related newsletters.
Furthermore, we communicate on a regular basis by email with users who subscribe to our services, and we may also communicate by phone to resolve customer complaints. We may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing-related but merely required for the relevant business relationship. With regard to marketing-related types of communication (i.e. emails and phone calls), ANDREU WORLD will (i) where legally required only provide you with such information after you have opted in and (ii) provide you the opportunity to opt out if you do not want to receive further marketing-related types of communication from us. You can opt out of these sending an email to [email protected]
Ensuring compliance.ANDREU WORLD and its products, technologies, and services are subject to the export laws of various countries including, without limitation, those of the European Union and its member states, and of the United States of America. You acknowledge that, pursuant to the applicable export laws, trade sanctions, and embargoes issued by these countries, ANDREU WORLD is required to take measures to prevent entities, organizations, and parties listed on government-issued sanctioned-party lists from accessing certain products, technologies, and services through ANDREU WORLD’s websites or other delivery channels controlled by ANDREU WORLD. This may include (i) automated checks of any user registration data as set out herein and other information a user provides about his or her identity against applicable sanctioned-party lists; (ii) regular repetition of such checks whenever a sanctioned-party list is updated or when a user updates his or her information; (iii) blocking of access to ANDREU WORLD’s services and systems in case of a potential match; and (iv) contacting a user to confirm his or her identity in case of a potential match.
Furthermore, you acknowledge that any information required to track your choices regarding the processing or use of your Personal Data or receipt of marketing materials (that is to say, depending on the country in which the relevant ANDREU WORLD Group company operates, whether you have expressly consented to or opted out of receiving marketing materials) may be stored and exchanged between members of the ANDREU WORLD Group as required to ensure compliance.
ANDREU WORLD’s legitimate interest. Each of the use cases below constitutes a legitimate interest of ANDREU WORLD to process or use your Personal Data. If you do not agree with this approach, you may object against ANDREU WORLD’s processing or use of your Personal Data as set out below.
Questionnaires and surveys. ANDREU WORLD may invite you to participate in questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, ANDREU WORLD may use such Personal Data to improve its products and services.
Creation of anonymized data sets. ANDREU WORLD may anonymize Personal Data provided under this Privacy Statement to create anonymized data sets, which will then be used to improve its and its affiliates’ products and services.
Recording of calls and chats for quality improvement purposes. In case of telephone calls or chat sessions, ANDREU WORLD may record such calls (after informing you accordingly during that call and before the recording starts) or chat sessions in order to improve the quality of ANDREU WORLD’s services.
In order to keep you up-to-date/request feedback. Within an existing business relationship between you and ANDREU WORLD, ANDREU WORLD may inform you, where permitted in accordance with local laws, about its products or services (including webinars, seminars or events) which are similar or relate to such products and services you have already purchased or used from ANDREU WORLD.
Right to object. You may object to ANDREU WORLD using Personal Data for the above purposes at any time by unsubscribing sending a email to [email protected] If you do so, ANDREU WORLD will cease using your Personal Data for the above purposes (that is to say, under a legitimate interest set out above) and remove it from its systems unless ANDREU WORLD is permitted to use such Personal Data for another purpose set out in this Privacy Statement or ANDREU WORLD determines and demonstrates a compelling legitimate interest to continue processing your Personal Data.
C. WHERE ANDREU WORLD USES MY PERSONAL DATA BASED ON MY CONSENT
In the following cases ANDREU WORLD will only use your Personal Data as further detailed below after you have granted your prior consent into the relevant processing operations.
News about ANDREU WORLD’s Products and Services.Subject to a respective provision and your consent, ANDREU WORLD may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address, and industry) as well as an interaction profile based on prior interactions with ANDREU WORLD (prior purchases).
Event profiling. If you register for an event of ANDREU WORLD, ANDREU WORLD may share basic participant information (your name, company, and email address) with other participants of the same event for the purpose of communication and the exchange of ideas.
Forwarding your Personal Data to other ANDREU WORLD companies. ANDREU WORLD may transfer your Personal Data to other entities in the ANDREU WORLD Group. In such cases, these entities will then use the Personal Data for the same purposes and under the same conditions as outlined in this Section C. above.
Revocation of a consent granted hereunder. You may at any time withdraw a consent granted hereunder by unsubscribing sending a email to [email protected] In case of withdrawal, ANDREU WORLD will not process Personal Data subject to this consent any longer unless legally required to do so. In case ANDREU WORLD is required to retain your Personal Data for legal reasons your Personal Data will be restricted from further processing and only retained for the term required by law. However, any withdrawal has no effect on past processing of personal data by ANDREU WORLD up to the point in time of your withdrawal. Furthermore, if your use of an ANDREU WORLD offering requires your prior consent, ANDREU WORLD will not be (any longer) able to provide the relevant service (or services, if you revoke the consent for ANDREU WORLD to use your profile under the ANDREU WORLD Cloud Platform Identity Authentication Service for multiple ANDREU WORLD offerings), offer or event to you after your revocation.